Dr. Manuel A Franco, MD works in Chicago, Illinois is a specialist in Family Practice and graduated St Elizabeth'S Hospital in 1999. Dr. Franco is affiliated with Saints Mary and Elizabeth Medical Center - Division, Saints Mary and Elizabeth Medical Center - Claremont and practicing for 32 years
Likely to Recommend:
Knowledge and Skill:
Shared Decision Making and Communication:
Dr. Manuel A Franco, MD
Due to being 15 min late, the assistant stated that Dr Franco couldn't see me anymore because he had to leave and had other priorities. I had been feeling really sick for a few days and they stated they could not schedule me until Friday, so I am very upset that they would just disregard a patient like that, given the days that it took to get the appoinment. Furthermore, you should not be scheduling a patient at 2:30p if you are planning on leaving at 3:00p. What kind of time did you really have then to focus on your patient needs or concerns. In addition, the assistants were very rude, not even sympathetic to how sick I was feeling, and hung up the phone on me. If you're not going to allow flexibility with patients then maybe that is something that you should really make your patients aware off especially when they are feeling really ill.12 April 2013, 08:58United States
I would recommend this provider to a friend
I received a timely response to my questions and concerns.
I got an appointment when I needed one.
They kept things moving and on time during my visit.
I received a thorough evaluation.
I received a correct diagnosis and up-to-date treatment.
I was given specific advice on lifestyle changes I can make to improve my health.
I was given the medical information I needed in an understandable way.
The provider really listened, gave me the time I needed, and put me at ease.
We discussed treatment options and choices I have.
The provider addressed traditional and alternative medicine treatment options in an open-minded way.
The results of my care met my expectations.
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Saints Mary and Elizabeth Medical Center - Division
2233 West Division Street Illinois IL, Chicago, 60622
Saints Mary and Elizabeth Medical Center is an award-winning medical center on Chicago's near northwest side. The medical center features two campus locations:• Saint Mary Campus offers a full range of comprehensive services — from cardiology and emergency care to obstetrics and primary care.•...
Saints Mary and Elizabeth Medical Center - Claremont